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Favorable reception

FAQ

1) Can you combine many items assorted in one container in my first order?

Yes, we can. But the quantity of each ordered item should reach our MOQ.

 

2) If any quality problem, how can you settle it for us?

When discharging the container, you need to inspect all the cargo. If any breakage or defect products were founded, you must take the pictures from the original carton. All the claims must be presented within 15 working days after discharging the container. This date is subject to the arrival time of container.

 

3) why you choose us?

1. We have rich experiences in glassware trade for more than 20 years and the most professional team. 
2. We have 10 production line and can manufacture 15 million pieces per month, we have strict processes enable us to maintain an acceptance rate above 99% . 
3. We work with more than 1800 clients in about 80 countries.

4. We offer professional one-stop world-wide logistics service.

 

4) Can we get your free samples? 
Yes, you can. Our Samples are free for the customers who confirm order. But the freight for express is on buyer’s account.

 

5) How about your MOQ?

Different kind products will be different MOQ, for some glassware in stock, small orders are acceptable.

 

6) How many people in your R&D department?

We have 5 professional designers, and they will develop 15 innovative designs monthly.

 

7) Can you give me a discount about the price?

The price depends on your quantity, if you want good price with small order, you can make more quantity in one time, and leave them in our warehouse, we will keep the goods for you until you need.

 

We are looking forward to your inquiry and cooperation.